Terms of service
Welcome to MARKATOX.
These Terms and Conditions outline the rules and guidelines for using our website and purchasing products from MARKATOX. By accessing our website, browsing our store, or placing an order, you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy.
If you do not agree with these Terms, please do not use our website or services.
1. About MARKATOX
The terms “we,” “us,” and “our” refer to MARKATOX. MARKATOX operates this online store and website to provide customers with access to our products, services, information, and related shopping features.
Our store is powered by Shopify, which helps us provide our online shopping experience.
2. Eligibility
By using our website or placing an order, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian to use this website.
You agree to provide accurate, complete, and current information when placing an order or creating an account.
3. Products and Product Information
We make every effort to display our products, descriptions, images, colors, pricing, and availability as accurately as possible.
However, we cannot guarantee that product colors or images will appear exactly the same on every device or screen. Product descriptions, prices, and availability may be updated or changed at any time without notice.
We reserve the right to limit quantities, discontinue products, or refuse service where necessary.
4. Orders and Payment
When you place an order on our website, you are making an offer to purchase the selected product or products.
MARKATOX reserves the right to accept, decline, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or issues with payment information.
Your order is not confirmed until payment has been processed and you receive an order confirmation email.
You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases.
5. Pricing, Taxes, and Promotions
All prices are listed in the currency shown on our website at the time of purchase.
Prices, discounts, promotions, and product availability may change without notice. The price charged for your order will be the price shown at checkout when your order is placed.
Taxes, duties, customs fees, or import charges may apply depending on your location. Customers are responsible for any applicable customs, duties, or import fees unless otherwise stated.
Promotional offers may be subject to additional terms and may be changed or ended at any time.
6. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
We currently offer free standard shipping on all orders. Estimated delivery times are provided for convenience only and are not guaranteed.
MARKATOX is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, holidays, or events outside our control.
Customers are responsible for providing accurate and complete shipping information at checkout.
7. Returns and Refunds
Returns and refunds are subject to our Refund and Return Policy.
To request a return, please contact us at:
Items sent back without first requesting a return may not be accepted.
8. Account Responsibility
If you create an account on our website, you are responsible for keeping your account login details confidential.
You are responsible for all activity that occurs under your account. Please contact us immediately if you believe your account has been accessed without authorization.
9. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, designs, videos, and website layout, is owned by MARKATOX or used with permission.
You may not copy, reproduce, distribute, modify, display, publish, sell, or use any website content without our prior written permission.
The MARKATOX name, logo, branding, product names, and related materials may not be used without written permission.
10. User Comments, Reviews, and Feedback
If you submit reviews, comments, suggestions, ideas, photos, or other content to MARKATOX, you grant us permission to use, display, reproduce, edit, and share that content for business, marketing, and promotional purposes.
You agree that any content you submit will not be unlawful, offensive, false, misleading, abusive, defamatory, or infringe on the rights of others.
We reserve the right to remove or edit user content at our discretion.
11. Third-Party Links and Tools
Our website may include links to third-party websites, apps, tools, or services. These third-party services are provided for convenience and may have their own terms, policies, and practices.
MARKATOX is not responsible for third-party websites, services, content, products, or policies. You access third-party links at your own risk.
12. Relationship with Shopify
Our store is powered by Shopify, which provides the platform that allows us to sell our products online.
Any purchase you make through our store is made directly with MARKATOX. Shopify is not responsible for the products, orders, shipping, returns, refunds, or customer service related to purchases from MARKATOX.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you understand that your personal information may be collected, used, and processed as described in our Privacy Policy and as required to provide our services, process payments, fulfill orders, and improve the customer experience.
14. Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping information, availability, or other content.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.
15. Prohibited Uses
You agree not to use our website or services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You may not:
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Violate any laws or regulations
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Infringe on our intellectual property rights or the rights of others
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Submit false or misleading information
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Upload or transmit viruses, malware, or harmful code
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Attempt to interfere with the security or operation of the website
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Collect personal information from others without permission
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Use the website for spam, phishing, scraping, or automated data collection
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Harass, abuse, threaten, or harm others
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Attempt to impersonate another person or organization
We reserve the right to suspend or terminate access to our website if we believe these Terms have been violated.
16. Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis, unless otherwise stated.
We do not guarantee that our website will always be secure, uninterrupted, error-free, or available at all times.
To the fullest extent permitted by law, MARKATOX disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.
17. Limitation of Liability
To the fullest extent permitted by law, MARKATOX and its owners, employees, partners, service providers, and affiliates will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, loss of data, replacement costs, order delays, website interruptions, or product-related claims, except where liability cannot be excluded by law.
18. Indemnification
You agree to indemnify and hold harmless MARKATOX, its owners, employees, partners, service providers, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or violation of any law or third-party rights.
19. Termination
We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or inappropriate way.
Any obligations or liabilities that arose before termination will continue to apply after termination.
20. Governing Law
These Terms and Conditions are governed by the laws of Alberta, Canada, and applicable federal laws of Canada.
Any disputes relating to these Terms, our website, or our services will be handled in the courts located in Alberta, Canada, unless otherwise required by applicable law.
21. Changes to These Terms
We may update, change, or replace these Terms and Conditions at any time by posting the updated version on this page.
It is your responsibility to review this page periodically. Your continued use of our website after changes are posted means you accept the updated Terms.
22. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
MARKATOX
Calgary, Alberta, Canada
support@markatox.com